Shipping Policy — Dell’Arte Kitchen and Bath Remodeling

This Shipping Policy explains how orders are processed and shipped after a purchase is completed through the Dell’Arte Kitchen and Bath Remodeling website. The policy outlines processing times, estimated delivery timeframes, and other important shipping information.

Order Processing

Orders are processed after payment confirmation.

Processing time is typically 1–3 business days.

Orders are processed Monday through Friday, excluding weekends and public holidays.

After an order has been prepared for shipment, it is transferred to the selected shipping carrier. Customers receive a shipping confirmation email once the order has been dispatched.

Shipping Locations

Dell’Arte Kitchen and Bath Remodeling currently ships orders within the United States.

Orders with shipping addresses outside the United States may not be processed. Customers who are unsure whether delivery is available to their location may contact support before placing an order.

Estimated Shipping Time

After an order has been processed and shipped, the estimated delivery timeframe is:

Standard Delivery: 5–10 business days

Delivery timeframes may vary depending on customer location, product availability, and shipping carrier operations.

Estimated Total Delivery Time

The estimated total delivery timeframe from order placement to delivery is approximately 6–13 business days, which includes:

Processing time: 1–3 business days
Shipping time: 5–10 business days

These timeframes are estimates and may vary depending on operational or carrier conditions.

Shipping Costs

Shipping costs, if applicable, are displayed at checkout before payment is completed.

Shipping Confirmation and Tracking

After shipment, customers receive an email notification containing:

• Shipping confirmation
• Tracking information (when available)
• Carrier details

Tracking information allows customers to monitor shipment progress directly through the shipping carrier.

Delivery Delays

Shipping delays may occur due to circumstances outside normal operational control, including:

• Weather conditions
• Carrier delays
• High seasonal shipping volume
• Incorrect or incomplete shipping address information

If a shipment appears significantly delayed, customers may contact support to request order status assistance.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout. Delivery issues may occur if the address provided is incomplete or incorrect.

Damaged or Missing Shipments

If an order arrives damaged or items appear to be missing, customers should contact support within 48 hours of delivery.

When submitting a request, please include:

• Order number
• Photos of the damaged package or product (if applicable)
• A brief description of the issue

This information helps the support team review and assist with the situation.

Contact Information

Dell’Arte Kitchen and Bath Remodeling
1 Tech Vly Dr
Westford, MA 01886
United States

Phone: +1 774-615-6282
Email: support@dellartecabinets.com